REQUIREMENTS

●        Laboratory experience including working with standard equipment such a biosafety cabinet, incubator, fume hoods etc will be advantageous

●        Understanding of production and marketing techniques, including production processes and sales analysis

●        Preference will be given to candidates who have demonstrated success in satisfying customers and show flexibility in multi‐tasking

●        Good in verbal and written English

●        Self‐driven, result‐oriented and able to work well under pressure

●        Able to work independently in fast‐paced work environment

●        Able to undergo factory/hands‐on training in Singapore/Indonesia for 2‐3 months as and when required

RESPONSIBILITIES

●        Reports directly to Singapore Headquarters

●        Analyse market trends and competitors’ insights and provide feedback to HQ to develop sales and marketing strategies

●        Monitor and keep abreast of all tender projects and report to HQ. Assist distributors with tender management and submission

●        Work closely with Product Specialist in identifying needs of customers and introduce appropriate products to suit their applications

●        Promptly attend to customers’ enquiries with relevant product information and services

●        Maintain rapport with customers by examining complaints and identifying solutions. Suggest and propose improved methods and techniques to customers

●        Organize seminars to promote brand and product awareness to customers

●        Support new product launches, build and execute on pre‐planned strategies. This includes organising exhibitions, webinars, email blast campaigns and training.

●        Review Order Confirmations from Order Processing and send timely updates to customers on the order details and scheduling of delivery.

●        Keep track of sales targets set and keep in touch with dealers / distributors on their sales performance and achievements.